RESCUECOM’s 2015 Computer Reliability Report generated some interesting shifts Among the big names in computer and tablet manufacturers.
Most noteworthy in the 2015 report is the massive Lead Amazon HAS CLAIMED over the competition. With a higher reliability scores than the rest of the manufacturers combined, Amazon holds the top rank by an enormous margin.
The manufacturer even surpassed the well-known names in reliability like Apple and Samsung this year-an impressive feat even if there were only a small gap between them.
Amazon’s “A +” grade is due in large part to the focusing on one product: the Kindle tablets.
Both Samsung and Apple definatley impressive reliability grades of “A” for 2015. In fact, These longtime contenders for the number one spot almost tied the reliability scores. Samsung managed to gain a narrow lead over Apple and The Two Companies Will surely continue to race for higher reliability in the coming year.
The full list of rankings, explained in-depth in the 2015 Computer Reliability Report, ice AS FOLLOWS:
Manufacturer Reliability Grade
Amazon A +
Samsung Series A
Apple A
Lenovo B
Asus Dell
B- C +
Toshiba C
HP D
Lenovo and Asus land the Middle groundswith reliability grades of “B” and “B”, respectively. While These grades are respectable, they still’ll have a long way to go to reach Their Top Competitors. Toshiba thwart holds a spot in the middle of the rankings as well but RESCUECOM has seen a bit of an Increase in the Toshiba users calling for computer repair in 2015th
Dell, Toshiba, and HP form the tail end. Interestingly, Dell HAS managed to pull ahead of Both Toshiba and HP thisyear. This leap into rankings is significant for Dell, Which had long been alternating with HP towards the bottom of the reliability grades. Dell Has a long way to go if the company hopes to reach the top of the list, but even the top names willneed to work hard to Maintain Their current rankings.
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RESCUECOM Provides comprehensive computer repair and support services, Including tech support for all hardware and software, business technology services, data recovery and virus removal. RESCUECOM Certified Level 3 technicians Provide immediate computer support through our patented iProtector® and System ONE® software at the click of a button. To learn more about RESCUECOM’s Products and Services Business http://www.rescuecom.com or call 1-800-RESCUE-PC (1-800-737-2837).
Full 2015 Computer Reliability Report:
> The computer and tablet reliability scores are out for the 2015 RESCUECOM Computer Reliability Report, bringing in some new names in the tablet market.
Most of the big names fromprevious reports’ll have once again CLAIMED a spot in the rankings for 2015 , though Several definatley most notably rice or cases in reliability scores. Alongwith shifts in rankings Among the report’s regulars, there are a couple of newcomers making a splash in the tablet world this year.
The full reliability rankings for the 2015 Computer Reliability Report are AS FOLLOWS:
Manufacturer US Computer / Tablet Market Share1, 3
(Percentage Share of computers shipped) RESCUECOM Computer / Tablet Repair Share1, 2
(Percentage of service calls to 1-800-RESCUE-PC) Reliability Score1, 2
Reliability Grade
AMAZON 3.1% 0.1% 2523 A +
SAMSUNG 9% 1.9% 488 A
APPLE 23.4% 4.8% 485 A
LENOVO 4.7% 3.0% 157 B
ASUS 3.6% 3.6% 99 B-
DELL 10.6% 14.0% 75 C +
TOSHIBA 2.9% 4.1% 70 C
HP 14% 21.4% 66 D
1 – Computer Repair Share Percentages and computer reliability scores include tablets.
2 – The computer reliability report does not include “other” manufacturers, defined as all manufacturers thathave below 1.0% market share.
3 – Market Share Numbers are provided by IDC.
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